DRAGON CLIFF

TERMS OF USE

ABOUT THESE TERMS

Welcome to Dragon Cliff! Please read carefully this Terms of Use together with our Privacy Policy.

This Terms of Use and any of its further updated versions (“Terms”) shall constitute as a legally binding agreement between COCONUT ISLAND GAMES PTE. LTD. (hereinafter referred to as “Coconut Island”, “we”, “us”, or “our”) and you (hereinafter referred to as “you” or “User(s)”) when you download, access and/or use Dragon Cliff (hereinafter referred to as the “App”) whether through mobile devices and other platforms such as Facebook or Google. These Terms contain important information about your rights and obligations in relation to any services we may provide in relation to the App.

By accessing and/or using our services in the App, you are agreeing to these Terms and our Privacy Policy. IF YOU DO NOT AGREE WITH ANY OF THE TERMS, IN PARTICULAR CLAUSES THAT EXEMPT OR LIMIT OUR LIABILITY HEREUNDER, YOU MUST NOT ACCESS AND SHALL CEASE ALL ACCESS AND/OR USE OF OUR APP.

For use of our services, you agree that you are at least 13 years old or if you are between the age of 13 but under 16, your parent or guardian has reviewed and agrees to these Terms and is happy for you to access and/or use our App.

NOTE FOR PARENTS AND GUARDIANS: YOU SHOULD NEVER ALLOW YOUR CHILDREN UNDER THE AGE OF 16 TO USE ANY OF THE SERVICES UNSUPERVISED AND PLEASE ENSURE YOUR CHILD WILL NOT GIVE AWAY EXTENSIVE PERSONAL INFORMATION DURING THEIR USE OF OUR SERVICES.

If you have any questions regarding the Terms or our services offered in the App, you may feel free to contact our support team immediately via the contact information below, and your comments will be processed in a timely manner.

Name of our contact person: Coconut Island Games

Email: gamesupport@coconut.is

We reserve the right to modify or revise these Terms from time to time and you agree to check periodically for any new terms updated. Please note that your continued use of the App shall constitute your acceptance to be bound by the newly updated Terms.

This Privacy Policy was last updated on September 22, 2022.

Table of Content

ARTICLE 1 THE ACCESS AND USE OF OUR SERVICES

1.1 By using and accessing the App, you agree to:

1.1.1 provide accurate, up-to-date and complete information about you whenever prompted or permitted by any site registration process; and

1.1.2 maintain and promptly update your information from time to time.

1.2 Your account is unique and important to you, in view of this you agree to be responsible for any and all acts and behaviors performed and identified on or through your account in the App, whether or not authorized by you.

1.3 You are responsible for the internet connection and/or mobile charges that you may incur for accessing and/or using our App. We recommend you to confirm with your internet service provider if you are unsure what these charges will be, before you access and/or use the App.

1.4 There may be times when our App or any part of them are not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis.

1.5 You acknowledge and agree that your use and access to the App is also governed by our Privacy Policy which may be amended from time to time. The Privacy Policy is incorporated and shall constitute as a part of these Terms.

ARTICLE 2 ACCOUNTS

2.1 Your account (including but not limited to email address, passwords or other related account information) registered with the App is personal to you and you shall keep it secure and confidential where you are not entitled to transfer your account to any other person.

2.2 When using the App and our services, you may choose to create an account with us or log-in via Facebook, Apple, Google or other applicable platforms. When you do create an account with us, you agree to take reasonable steps necessary to protect your log in details and keep them secret.

2.3 If you fail to keep your login details secret, or if you share your login details or account with someone else (whether intentionally or unintentionally) you accept to take full responsibility for any potential consequences (including any unauthorized purchase). We shall reserve the right to claim full compensation from you against any losses incurred therefrom.

2.4 If you chooses to log-in using third-party platforms, you should also abide by the agreement and rules imposed by such third-party, for any problems associated with their platform such as hacking of accounts, in such cases you should contact the third-party directly to resolve the issue, and we can provide necessary assistances as needed.

2.5 You acknowledge and understand, to promote the efficient use of server resources, we reserve the right to delete your account if no activity is conducted by you in relation to the account for 3 years or more. In such an event you may no longer be able to access and/or use any in-app purchases, virtual money and/or data associated with the account and no refund will be offered to you in relation to the same.

ARTICLE 3 USER CONDUCT

3.1 You must comply with the laws that apply to you in the location that you access our App. If any laws applicable to you restrict or prohibit you from using our App, you must comply with those legal restrictions, or if applicable, stop accessing and/or using our App.

3.2 You acknowledge and confirm that you may not, either directly or indirectly, do or attempt to do any of the following action with respect to any or all of our services in the App:

(i) Post, upload, transmit or otherwise make available any information that is obscene, indecent, unlawful, vulgar, pornographic, sexual or otherwise offensive or objectionable;

(ii) Undertake act that is or reasonably be viewed as invasive of other’s privacy or those that will violate other’s privacy rights;

(iii) Undertake act that is likely to, or could reasonably be viewed as likely to incite violence or racial or ethnic hatred;

(iv) Defame, ridicule, mock, stalk, threaten, harass, intimidate, abuse anyone hatefully, racially, ethnically or otherwise offensive or objectionable to a portion of the public;

(v) Infringe contractual rights, personal and property rights, intellectual property rights and other proprietary rights and interests (including the rights of privacy, publicity or trade secret) of us or third-parties;

(vi) Use illegal or inappropriate methods that may interrupt, destroy or limit the functionality of or otherwise exploit any of the App without authorization, including but not limited to, ‘junk mail’, extracting source code, hacking, cracking, distributing counterfeit software, complaining of false information, uploading or transmitting files (or attempting to do so) that contain viruses, corrupted files or other unauthorized programs;

(vii) Copy, reproduce, adapt, reverse engineer, decompile, disassemble or otherwise create derivative works based on any of the App services;

(viii) Use, export, re-export or otherwise act or omit in violation of any applicable laws or local regulations; and/or

(ix) Allow or assist any third-parties to do any of the above.

If you are concerned that someone else is not complying with any part of these Terms, please contact us immediately at: gamesupport@coconut.is

3.3 You understand that any feedback, suggestions, comments, any other information and your interactions with other users of our App shall be at your sole responsibility. You are entirely responsible for all content that you may upload, communicate, transmit or otherwise make available via our App.

ARTICLE 4 CHILD

4.1 By access to and/or using our App and services, you represent yourself as above the age of 16. IF YOU ARE UNDER THE AGE OF 16, YOU PARENT OR LEGAL GUARDIAN MUST CONSENT TO THESE TERMS.

4.2 IF YOU ARE UNDER THE AGE OF 13, YOU MUST NOT ACCESS AND SHALL CEASE ALL ACCESS AND/OR USE OF OUR APP.

ARTICLE 5 OWNERSHIP/INTELLECTUAL PROPERTY

5.1 YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN ANY ACCOUNT THAT YOU CREATE USING OUR APP OR ANY OF OUR SERVICES.

5.2 All copyright, trademarks, intellectual property rights, titles, interests and any other rights alike as recognized by laws in and relating to our App and services is owned by or licensed to us. You understand that your use of the App and services (including without limitation your account and any virtual goods) does not confer you any ownership, right or interest or otherwise, in any aspect or feature of it.

5.3 You must not copy, modify, reproduce, republish, distribute, make available to the public or otherwise create any derivative work from our App or services unless we first agreed to this in express writing. Please note any unauthorized reproduction or redistribution of this kind shall be prohibited and may result in severe legal penalties.

5.4 If you believe your intellectual property rights have been infringed by someone else over the internet, you may contact us immediately via gamesupport@coconut.is

ARTICLE 6 PRIVACY  

6.1 We value the importance to keep your personal information safe and secure, and we have always been dedicated to try our best to protect any information provided by you.

6.2 We collect, use and share your personal information in accordance with our Privacy Policy which constitute as a part of these Terms. If you do not agree to our Privacy Policy you should not download or access our App or otherwise access and/or use our services.

ARTICLE 7 INAPPROPRIATE USER BEHAVIOURS AND INDEMNIFICATIONS

7.1 We aim to provide a healthy gaming environment and reserve the right to hold you accountable for your behaviors and languages that are inappropriate, abusive or which will damage the reputation of us, during your use of our App and services.

7.2 You acknowledge that you are always prohibited from spreading vulgar information, posting illegal websites, spam advertisements or any information or materials involving drugs or otherwise attacking, threatening or insulting towards a portion or all of the users.

7.3 You shall not use either directly or indirectly any unapproved payment methods, cheating programs.

7.4 Without limiting any other remedies or any other paragraph of these Terms, if we reasonably believe that you are in material breach under any of these Terms (including by repeated minor breaches), or in violation of applicable laws, then we reserve the right in our sole discretion to take any of the following actions, whether individually or in combination, and either with or without notice to you:

7.4.1 delete, suspend, block and/or modify your account or parts of your account;

7.4.2 otherwise suspend and/or terminate your access to our App;

7.4.3 reset and/or modify any game progression or benefits and privileges associated with your account.

7.5 You agree to compensate us and hold our employees, officers, managers etc. harmless from, according to law, all losses, harm, claims and expenses that may arise from any breach of these Terms by you.

7.6 You acknowledge that we may have the right without proof of special damages, to be entitled to an injunction or other forms of equitable remedy in addition to the above compensation.

ARTICLE 8 LIMITATION OF LIABILILTY

8.1 We will not be responsible to you for any loss that you suffer as a result of an unauthorized person accessing your account and/or using the App and we assume no responsibility for any losses or harm resulting from its unauthorized use, whether fraudulently or otherwise.

8.2 We do not control any content being posted on our App by other people and therefore we do not guarantee the accuracy, integrity or quality of such content. You understand that when using our App, you may be exposed to content that you may consider offensive, indecent or objectionable. Under no circumstances will we be liable in any way for such content, including, but not limited to, any errors or omissions in any content, or any losses or harm of any kind resulting from the use of any content posted, emailed, transmitted or otherwise made available via our App.

8.3 You are solely responsible for your own interactions and/or disputes with other users inside of our App, and you shall not under any circumstances hold us liable for any loss or damage arising from such interactions and/or disputes, including without limitation in respect of any defamation or harassment.

8.4 Further to the above, we will under no circumstances assume any liability or responsibility for:

8.4.1 any errors, mistakes, or inaccuracies of our services offered in the App;

8.4.2 personal injury, property damage, lost profits, loss of data or any indirect, special, incidental, exemplary, consequential or punitive damages arising from your use of the App;

8.4.3 any interruption, suspension or termination of the App;

8.4.4 any bugs, viruses on or through the App;

8.4.5 any damages arising from or in connection with unexpected circumstances or otherwise events that are beyond our reasonable control.

8.5 In no event shall we be liable to you or third-parties for any indirect, incidental, or consequential damages.

ARTICLE 9 WAIVER OF RIGHTS

9.1 A waiver, delay or partial performance on us in exercising our rights and remedies hereunder shall not in any way constitute as a waiver of our privilege to enforce such rights.

ARTICLE 10 SERVERABILITY

10.1 If any part of these Terms is held to be invalid or unenforceable under any applicable local laws or by an applicable court, that part shall be interpreted in a manner consistent with applicable law to reflect as nearly as possible our original intentions and the remainder of these Terms shall remain valid and enforceable.

ARTICLE 11 JURISDICTION AND GOVERNING LAW

11.1 These Terms shall be governed by, and construed in accordance with the laws of Singapore excluding its conflict of law principles. If any dispute or claims arise out of or in connection with these Terms, either you or us shall have the right to submit the dispute to the Singapore International Arbitration Centre for arbitration. The award made shall be final and binding upon both parties.

11.2 SUBJECT TO APPLICABLE LAWS AND REGULATIONS, BOTH PARTIES CONFIRM THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION.